Builders + Backers Platform Privacy Policy

Effective Date: August 8, 2025

This Privacy Policy explains how Builders and Backers Studio LLC, a Delaware limited liability company doing business in Virginia (“Builders + Backers,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you use our AI-powered entrepreneurial platform at [ai.buildersandbackers.com] (the “Platform”).

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, you should not use the Platform.

1. Information We Collect

When you use the Platform, we collect information in several ways. This includes the information you provide when creating an account (such as your name, email address, and password), billing information needed to process subscriptions (handled securely by our payment processor, Stripe), and any business ideas, experiments, or conversations you choose to input into the Platform.

We also collect information automatically through your use of the Platform. This may include usage data such as log files, device identifiers, and analytics that help us understand how the Platform is used. In addition, we use cookies and similar technologies to improve functionality and analyze performance.

2. How We Use Information

We use the information we collect to operate and improve the Platform. This includes providing AI-driven guidance, enabling access to human mentors, processing payments, and responding to support requests. We also use your information to develop new features, enhance the accuracy of our AI models, and personalize your experience.

In some cases, we create anonymized or de-identified datasets from user interactions. These datasets may be used for internal research, to train our AI systems, or in collaboration with trusted research and technology partners. We do not use your identifiable business ideas or personal information without your consent for these purposes.

3. How We Share Information

We do not sell your personal information. However, we may share information in limited ways to provide and improve the Platform. For example, we share payment details with Stripe in order to process subscription fees, and we may share certain inputs with mentors and advisors who support you in your entrepreneurial journey. We also work with service providers who assist with hosting, analytics, and customer support, and we may share anonymized datasets with research partners.

On rare occasions, we may also disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Builders + Backers, our users, or others.

4. Data Retention and Deletion

We retain personal information for as long as your account is active. If you delete your account, we will remove personal identifiers from your records, though we may keep anonymized interaction data to continue improving our AI systems. Accounts that remain inactive for five years will be deleted automatically.

You may also request complete deletion of your information, including anonymized datasets, by contacting us directly.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information, and the right to restrict or object to certain forms of processing. To exercise these rights, you may contact us at support@buildersandbackers.com.

6. Children’s Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have collected information from a child, we will delete it promptly.

7. Security

We take reasonable technical and organizational measures to safeguard your information. While we work hard to protect your data, no system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users by email or through a notice on the Platform at least thirty (30) days before the new policy takes effect.

9. Contact Us

If you have any questions or privacy-related requests, you can reach us at:

Email: support@buildersandbackers.com

Mailing Address:
Builders and Backers Studio LLC
1405 S. Fern Street, Unit 94389
Arlington, VA 22202