AI Platform Terms of Service

Effective Date: August 1, 2025

These Terms of Service ("Terms") govern your access to and use of the Builders + Backers platform and services ("Platform"). By creating an account or using our Platform, you agree to be bound by these Terms. The Platform is provided by Builders and Backers Studio (“Builders + Backers”, “our”, “us”, or “we”). 

1. Platform Description and Service

The Platform operated by Builders + Backers is an artificial intelligence-powered entrepreneurial mentorship platform that provides guidance, resources, content and tools for early-stage entrepreneurs. Our AI agents analyzes user inputs and provides personalized recommendations, feedback and suggestions based on established entrepreneurial frameworks and methodologies, among which are proprietary approaches.

Important Limitation: Our Platform provides guidance and recommendations only. Our Platform does not make business decisions on your behalf, provide professional, legal, regulatory, financial, or medical advice, or guarantee any particular business outcomes. All business decisions remain solely your responsibility. Please consult with an appropriate professional as needed. 

Subject to Change: Our Platform is subject to change at any time. We may modify or disable features of the Platform, or the entire Platform, at any time. 

2. Intellectual Property and Ownership Rights

You own your ideas. You retain full ownership of all intellectual property rights in your business ideas, concepts, inventions, and any other proprietary information you submit to or develop through the Platform. These Terms do not transfer any ownership rights in your IP to Builders + Backers.

We won't steal your ideas. Builders + Backers will not:

  • Claim ownership rights in your specific business ideas or concepts

  • Use your confidential business information to develop competing products or services

  • Provide your specific business ideas or confidential information to competitors

We own our platform. All Platform content, including AI models, software, educational materials, and user interfaces, remains the exclusive property of Builders + Backers and our licensors. You are provided with a license to use the Platform solely in connection with the Builders + Backers program and these Terms. We may terminate this license, and thus your access, at any time. 

3. Data Usage and Privacy

What information we collect: Through your use of the Platform, we collect account and profile information, complete conversations with AI agents, business development details (ideas, assumptions, experiments), usage patterns, and communication with our support and studio teams. This includes both information you directly provide and data generated through your Platform interactions.

How we use your data: You grant us the right to use your information to train and improve our AI models, develop new Platform features, provide personalized guidance, conduct security measures, and create anonymized datasets for research and development. We may share anonymized, de-identified data with research institutions and technology partners, but this data cannot reasonably be used to identify you or your specific business concepts.

Your data retention and rights: We retain data for active accounts indefinitely. When you delete your account, we immediately remove personal identifiers but may keep anonymized conversation data for AI training. Inactive accounts are deleted after five years. You can request complete deletion of all data, including anonymized data, at any time. Depending on applicable law, you may also have rights to access, correct, or restrict processing of your personal information.

Contact support@buildersandbackers.com to exercise your privacy rights or request data deletion.

4. User Obligations and Acceptable Use

4.1 Account Responsibilities

You agree to:

  • Provide accurate and current information during registration

  • Maintain the security and confidentiality of your account credentials

  • Notify us immediately of any unauthorized account access

  • Use the Platform in compliance with all applicable laws and regulations

4.2 Prohibited Activities

The following activities are prohibited by users on our Platform:

Don't Try to Steal Our Technology:

  • Reverse engineer, hack, or attempt to extract our AI prompts, models, or proprietary systems

  • Copy or redistribute our educational content, mentor frameworks, or methodologies

  • Use automated tools to scrape or systematically download Platform content

Don't Do Anything Illegal or Harmful:

  • Use the Platform for unlawful purposes or to promote illegal activities

  • Harass, threaten, or abuse other users, mentors, staff, or any other person

  • Share false information or impersonate others

  • Introduce malware or attempt to compromise Platform security

Don't Abuse the Platform:

  • Create multiple accounts to circumvent restrictions

  • Share your login credentials with others

  • Use the Platform primarily to research competitors

  • Overwhelm our systems or interfere with other users' access

Don't Violate Others' Rights:

  • Infringe third-party intellectual property or privacy rights

  • Use the Platform to circumvent any contractual obligation or law

  • Share content that is defamatory, hateful, or promotes discrimination

Violation of these rules may result in account suspension or termination. For serious violations, we may pursue legal remedies.

5. AI Guidance and Disclaimers

Our Platform provides educational guidance based on established entrepreneurial methodologies and frameworks. AI recommendations are generated through automated analysis and should be considered suggestions for your consideration, not professional advice.

The Platform and AI guidance are provided "as is" without warranties of any kind. Specifically:

  • AI recommendations do not guarantee business success or specific outcomes

  • Platform guidance does not constitute professional legal, financial, regulatory, medical, or business advice

  • We do not warrant the accuracy, completeness, or reliability of AI-generated content

  • Market conditions, regulations, and business environments change rapidly and may affect the relevance of guidance provided

AI models are subject to change over time and results may be inconsistent. 

For significant business decisions, we recommend consulting with qualified professionals including attorneys, accountants, or other professionals who can provide advice tailored to your specific circumstances.

6. Subscription Terms and Payment

6.1 Plans, Billing, and Payment

We offer various subscription plans with different features and access levels. Current pricing and plan specifications are available on our pricing page and may be updated periodically. Some users may have sponsored access through partner organizations, and all users receive the same quality of AI guidance regardless of plan level.

By entering your payment method, you agree to be billed in accordance with these Terms. 

Subscription fees are charged in advance on a monthly, annual or other basis with automatic renewal unless you cancel before the renewal date. We'll charge your payment method on file for renewals and applicable fees. Price changes will be communicated at least thirty (30) days in advance.

If payment cannot be processed, we will attempt collection and notify you of the issue. Continued payment failure may result in suspension of access to paid features, though your account data will be preserved.

6.2 Cancellation and Refunds

Subscriptions may be cancelled through your account settings at any time. Cancellation becomes effective at the end of the current billing period, and you'll retain access to paid features until the end of the paid period. Refunds are generally not provided for partial billing periods, though you may contact us if you have concerns. Sponsored users should contact their sponsoring organization about access changes.

We may cancel your account at any time and for any reason.

7. Third-Party Services and Research Partnerships

The Platform may integrate with or link to third-party services and websites. These external services operate under their own terms and privacy policies, for which we are not responsible.

We may collaborate with academic institutions, research organizations, and technology companies to advance entrepreneurial education and AI development. Such partnerships involve only anonymized, de-identified data sharing and are governed by appropriate data protection agreements.

8. Limitation of Liability and Disclaimers

8.1 Service Availability

While we strive to maintain consistent Platform availability, we do not guarantee uninterrupted service. Maintenance, updates, and technical issues may occasionally affect Platform accessibility. We are not responsible for any damages caused by your inability to access or use the Platform. 

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability for any claims related to the Platform is limited to the amount paid by you in the twelve (12) months preceding the claim

  • We are not liable for indirect, incidental, consequential, or punitive damages

  • We disclaim liability for third-party actions, including advice from human mentors on the Platform

  • Business outcomes, investment results, and commercial success remain your sole responsibility

8.3 Indemnification

You agree to indemnify, defend, and hold harmless Builders + Backers from claims arising from your use of the Platform, violation of these Terms, or infringement of third-party rights.

9. Term and Termination

These Terms remain in effect while you have an account or access to the Platform. You may terminate your account at any time through account settings or by contacting customer support.

We may suspend or terminate your access for material breach of these Terms following notice and opportunity to cure, violations of acceptable use policies, non-payment of subscription fees after reasonable notice, or illegal activities conducted through the Platform.

Upon termination, your access to the Platform ceases, but data retention practices described in Section 3 continue to apply.

10. General Legal Provisions

These Terms are governed by Virginia law without regard to conflict of law principles. Any disputes will be resolved exclusively in Virginia state or federal courts, and you consent to jurisdiction in Virginia.

We may modify these Terms by posting updated versions on the Platform. Changes deemed material changes (in our sole discretion) will be communicated via email or Platform notification at least thirty (30) days before becoming effective. Continued use after changes indicates acceptance.

If any provision of these Terms is deemed unenforceable, the remaining provisions continue in full effect. These Terms, together with our Privacy Policy, constitute the complete agreement between you and Builders + Backers regarding Platform use.

You may not assign these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

11. Contact Information


Email: support@buildersandbackers.com

Mailing Address:
Builders + Backers

1405 S. Fern Street Unit 94389
Arlington, VA 22202

By accessing or using the Builders + Backers Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.